Forum Discussion

u321itryvwas's avatar
u321itryvwas
Seasoned Newcomer
1 month ago
Solved

Network Error While Playing Games (Cant play online or offline matches)

I am experiencing a recurring issue when trying to play both online and offline games. Every time I start a match , I receive error messages such as “Network Issue” or sometimes “Chary Error” (possib...
crashing
ios
  • EA_Pulsar's avatar
    EA_Pulsar
    1 month ago

    Hey there. Sorry to hear about the trouble with your game in both online and offline games. Here are some steps that could help improve things for you. 

    • Fully close FC Mobile and restart your phone.
    • Test the game on the other connection type as well: if you’re on Wi-Fi, try mobile data (check both 4G and 5G if possible); if you’re on mobile data, try Wi-Fi.
    • Clear the FC Mobile app cache.
    • Close background apps and make sure the phone has enough free storage.
    • Confirm both FC Mobile and your phone OS are fully updated.
    • If possible, sign into the same account on another supported device and test a match there.
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
1 month ago

Hey there. Sorry to hear about the trouble with your game in both online and offline games. Here are some steps that could help improve things for you. 

  • Fully close FC Mobile and restart your phone.
  • Test the game on the other connection type as well: if you’re on Wi-Fi, try mobile data (check both 4G and 5G if possible); if you’re on mobile data, try Wi-Fi.
  • Clear the FC Mobile app cache.
  • Close background apps and make sure the phone has enough free storage.
  • Confirm both FC Mobile and your phone OS are fully updated.
  • If possible, sign into the same account on another supported device and test a match there.

Recent Discussions