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u321itryvwas's avatar
u321itryvwas
Newcomer
20 hours ago

Network Error While Playing Games (Cant play online or offline matches)

I am experiencing a recurring issue when trying to play both online and offline games. Every time I start a match , I receive error messages such as “Network Issue” or sometimes “Chary Error” (possibly a connectivity or server-related error).

 

This problem happens consistently, regardless of whether the game requires an internet connection or not.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 hours ago

    Hey there. Sorry to hear about the trouble with your game in both online and offline games. Here are some steps that could help improve things for you. 

    • Fully close FC Mobile and restart your phone.
    • Test the game on the other connection type as well: if you’re on Wi-Fi, try mobile data (check both 4G and 5G if possible); if you’re on mobile data, try Wi-Fi.
    • Clear the FC Mobile app cache.
    • Close background apps and make sure the phone has enough free storage.
    • Confirm both FC Mobile and your phone OS are fully updated.
    • If possible, sign into the same account on another supported device and test a match there.

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