Forum Discussion

bltls1j4kooj's avatar
bltls1j4kooj
Newcomer
4 days ago

The loading screen keeps popping up even with a good internet connection.

Guys, every time I go into FC Mobile, whether I'm playing a match or navigating the menu, a loading screen keeps popping up, even though my internet is fine, and this has been happening since yesterday. 

2 Replies

  • a7yi9dbsxlux's avatar
    a7yi9dbsxlux
    Seasoned Newcomer
    4 days ago

    Hi EA sports, Bug before the match starts when I play fc mobile The loading screen before the match started, I was about to enter but it stopped on the screen. It's very detrimental. I've had this problem several times even though the network is good. Please fix it immediately and count the match as a forfeit. That's all, thank you EA Sports 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hi there, thanks for reporting these issues. Since this problem started only yesterday, try a few quick steps to refresh your game files and connection.

    Please try restarting your device and clearing your game cache data first. I also recommend disconnecting your device from your Wi-Fi and reconnecting to it again to see if that helps clear up the issue. Let me know how it goes!