Forum Discussion

Oclarebear0's avatar
Oclarebear0
Newcomer
6 days ago

Webstore problem

I cannot buy anything from the webstore because it says that im not using the correct  one.When i try to purchase i get an error saying that i need to switch to the webstore available in my country even if im on it.

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Oclarebear0​ 

    Try opening the webstore in a different browser or in a new incognito/private tab. 

    It isn’t possible to change your account’s location/region after it’s been created — even if you’ve moved and want to use it in a different country. Is this the case here?

    Thank you. EA_Barry.