Forum Discussion

New Novice

11 months ago

Extra time bug in Fc mobile.

I can't access the extra time feature in Fc Mobile, it's been like this since last week. I'm a android user, how can i fix it? Please help me fix the bug!

EA_Lanna

Community Manager

11 months ago

Hi azo87wjrjr8i ,

Oh I'm sorry to hear you've been coming across this for a week! Let's see if we can get your game back on track with a few simple steps. Before giving the steps a go, please make sure your game is backed up,and to jot down your User ID, so our support team can help you recover your game access just in case.

Once that's done, please check out these troubleshooting steps for Android devices.

- EA_Lanna

azo87wjrjr8i
New Novice
11 months ago
Hi again! my UID is *snip*. Thank you for you're help!

(CM: Edited to remove User ID. Keep it secret, keep it safe! 🧙‍♂️)
- EA_Lanna
  Community Manager
  11 months ago
  Hi azo87wjrjr8i,
  
  I edited your post to remove your User ID. It's best not to share that on a public forum. Keep it noted down somewhere safe for yourself.
  
  Once you've double-checked your game is backed up, try the troubleshooting steps in the guide I shared earlier.