Forum Discussion

2 years ago

Solved

How to retrieve my data for fc mobile

Hi, I accidentally deleted away the FC mobile and now i cant seem to retrieve my old data for the game. can anyone kindly advise? Thank you Best regards kelvin

mendozzamagic
2 years ago
@s7qiqfrt5a5e contact customer sevrvice either via the in game settings menu or via ea help website

EA_Pulsar

Community Manager

2 years ago

Hey there.

As explained in this article, you can restore your progress only if your account is linked. For that, you need to log in with the same account.

If that profile was only a guest account or if it was overwritten by another profile, there's not much we can do in this situation.

4mnkpblea1pd
2 years ago
Same happened with me i reinstalled the game cz it was continuously lagging,
as soon as i opened the game it logged me out from my 97 Ovr account and logged me in to a newbie account.
And now when i am trying to relogin but it just don’t let me do it.
- mendozzamagic
  Hero+
  2 years ago
  @4mnkpblea1pd If you have previously linked your account then you can contact customer service and they can assist to recover it … if it was an unlinked guest account the you have probably overwritten it and there is not much they can do
  - s7qiqfrt5a5e
    2 years ago
    so today my fc mobile was not working very well, so i had decided to delete it and downloaded it back, i completely forgot i had a guest account because when i had first created it i had forgot to link it and my team is a 94 ovr please help me if you can
    from, jayliann
Zakster333
7 months ago
So I've linked accounts and I'm trying to move from one phone to another android to apple... Linked accounts but not restoring data from old phone. Just working like it's a new membership.. any ideas what I can do?