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Hey there, and thanks for joining our forums. Here are some basic steps you could try if the app is getting stuck on your device. 

• Force close FC Mobile (don’t leave it in the background), then reopen.
• Restart your connection: toggle Airplane Mode ON/OFF, or reboot your router. If possible, try a different network (Wi-Fi and mobile data).
• Turn off VPN/Private DNS (if you use one).
• Check free storage on your device (low storage can cause resource downloads to fail).
• Clear the cache and then restart phone.

Let us know how that goes. 

My game also gets frozen when starting a VSA, Head to Head, Manager mode or even a training or event match. I literally can't play the game only thing I can do is sit in the Lobby. 

I have uninstalled and reinstalled the game 3 times, VPN ON, VPN OFF, changed wifi, cleared cache But nothing worked.

At this point I feel like every update the game gets more and more unplayable.

Help if there is any solution for this. If not maybe I should just hang up my boots (retire from EAFC 26).

Could you please share a bit more information so we can better understand what might be causing this?

• Device name and model
• Current OS version
• Connection type (Wi-Fi or mobile data)
• Region
• Screenshot of any error message (if available)

Thank you.