FC Mobile 26 – Not compatible on Lenovo Tab M11

I have the exact same problem.

I have the same problem!!! PLEASE FIX ASAP !!!!

I have the same tablet and I have the same issue. I've checked the minimum requirements also and I can't understand what can be the problem. 

My son loves the game, so please help!

Thanks

Just to add a follow-up now that the issue is narrowed down with certainty:

– FC Mobile was running normally on Lenovo Tab M11 (TB330FU) BEFORE Update 26.
– After Update 26, the Play Store now shows “This device is not compatible”.
– The device fully supports Vulkan 1.3 and OpenGL ES 3.2, so this is not a capability gap.
– Other Helio G88 / Mali-G52 devices can still install Update 26, so this is not a SoC-wide block.
=> This strongly indicates a Play Console device-level exclusion for this specific model build.

Support experience so far has been extremely unproductive:
– Replies arrive after 5–6 days (or more).
– When they finally reply, they send template messages unrelated to the problem.
– In my case, they told me “all progress is wiped every new season”, which is proven 100% false because
  my Redmi device updated to 26 and preserved all progress perfectly.
– The EA Help site is extremely slow and often times out.
– The Live Chat with agent never loads — I literally cannot reach an agent in real-time.

At this point what is needed is NOT another generic support reply,
but escalation to the team managing device compatibility on Play Console
to review the exclusion for Lenovo Tab M11 (TB330FU).

This is a regression introduced in Update 26, not a hardware limitation.
Please forward this to the responsible team for review instead of sending another template answer.

Same problem here, after the latest update.

Got a new tablet, and now I can't play FC 26 anymore.

I'm really bummed about this.

Tagging for CM visibility since multiple users are affected:
EA_Vendcera

This is a clear regression after Update 26 on Lenovo Tab M11 (Mali-G52 MC2) — not a system requirements case.

Same issue still happening after the Oct 17 update — EA_Vendcera

Adding EA_Pulsar for visibility,
since multiple users are affected and there has been no reply so far after the previous tag.

The issue remains active after the Oct 17 update (Lenovo Tab M11, Mali-G52 MC2).

It worked on my nephew's tablet by downloading the APK from apkmirror. It's a safe source. You've got multiple versions there. I used the 26.1.01 variant from October 23rd. He still had the app installed on his tablet so the APK was seen as an update. Don't know how the APK is gonna behave if the game is no longer installed on the device 

Thanks for confirming — that’s actually important information.

It means the app runs fine on the Lenovo Tab M11 when installed manually,
so the problem is clearly a Play Store compatibility flag (device exclusion),
not a real hardware or OS limitation.

Tagging again for visibility: EA_Vendcera EA_Pulsar