Community ManagerHi dg15gc9g6c8n — thanks for the detailed report. I’ve reviewed your feedback.
At the moment, we haven’t been able to confirm a specific, widespread compatibility issue between this device and GPU, and we’re not seeing a volume of similar reports. That’s why this may be related to device-specific configuration factors.
If the standard troubleshooting steps didn’t resolve the issue, please also consider factors that may be outside our direct control. Our team always aims to optimize the game as much as possible, but performance can vary across many different devices and configurations. In the meantime, please try adjusting the in-game graphics settings (lowering resolution, shadows, and effects commonly helps improve performance).
One quick reminder on forum rules as well: please keep things respectful and on-topic. Personal attacks, threats, calling out individuals, or trying to force responses via DMs or posting across unrelated threads isn’t allowed here — the goal is to keep this a constructive space where players help players.
