I’ve been playing fifa 23 for a while but e in ce a year or two I’ve been getting this message I’ve looked for solutions everywhere but can’t seem to find anything that works.
Note: I play on Xbox one
Sorry for the e in ce part what I meant is since
Community ManagerHey there,
Are you getting disconnected while playing or you're unable to connect to the servers at all?
I’m unable to connect to the servers
Community ManagerThanks for the clarification. Are you able to play any other EA games online?
To troubleshoot this, I suggest that you start with the steps in this article: Troubleshoot your connection to EA games
Let us know if that helps,
I don’t own any other EA games and I’ve troubleshooted before
Community ManagerCan you please confirm the platform you're playing on?
I play on Xbox one
Community ManagerThanks for the clarification. I see you mentioned you don't have any other EA games, so you can't check if you're able to connect to them. There are free-to-play EA games, such as Apex Legends, that you can download and test to see if you're able to connect to the servers. I'd also double-check if your Xbox Live Gold Subscription is currently active.
I’ve downloaded apex legends and it seems to work perfectly.
Community ManagerOk, so other games work online. Do you receive the connection error message when accessing a specific game mode in FIFA 23?
