Forum Discussion
14 Replies
- ha1979_YT6 months agoNew Novice
Sorry for the e in ce part what I meant is since
- EA_cuervo6 months ago
Community Manager
Hey there,
Are you getting disconnected while playing or you're unable to connect to the servers at all?
- ha1979_YT6 months agoNew Novice
I’m unable to connect to the servers
- EA_cuervo6 months ago
Community Manager
Thanks for the clarification. Are you able to play any other EA games online?
To troubleshoot this, I suggest that you start with the steps in this article: Troubleshoot your connection to EA gamesLet us know if that helps,
- ha1979_YT6 months agoNew Novice
I don’t own any other EA games and I’ve troubleshooted before
- EA_cuervo6 months ago
Community Manager
Can you please confirm the platform you're playing on?
- ha1979_YT6 months agoNew Novice
I play on Xbox one
- EA_cuervo5 months ago
Community Manager
Thanks for the clarification. I see you mentioned you don't have any other EA games, so you can't check if you're able to connect to them. There are free-to-play EA games, such as Apex Legends, that you can download and test to see if you're able to connect to the servers. I'd also double-check if your Xbox Live Gold Subscription is currently active.
- ha1979_YT5 months agoNew Novice
I’ve downloaded apex legends and it seems to work perfectly.
- EA_cuervo5 months ago
Community Manager
Ok, so other games work online. Do you receive the connection error message when accessing a specific game mode in FIFA 23?
About FIFA Franchise Discussion
Recent Discussions
- 15 hours ago
- 16 hours ago
- 2 days ago