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ha1979_YT's avatar
ha1979_YT
New Novice
11 months ago

“You lost your connection to EA servers” message on fifa 23

I’ve been playing fifa 23 for a while but e in ce a year or two I’ve been getting this message I’ve looked for solutions everywhere but can’t seem to find anything that works.   Note: I play on Xbo...
bug
xbox
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 months ago

Can you please confirm the platform you're playing on?

ha1979_YT's avatar
ha1979_YT
New Novice
10 months ago

I play on Xbox one

 

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Thanks for the clarification. I see you mentioned you don't have any other EA games, so you can't check if you're able to connect to them. There are free-to-play EA games, such as Apex Legends, that you can download and test to see if you're able to connect to the servers. I'd also double-check if your Xbox Live Gold Subscription is currently active. 

    • ha1979_YT's avatar
      ha1979_YT
      New Novice
      10 months ago

      I’ve downloaded apex legends and it seems to work perfectly.

      • EA_cuervo's avatar
        EA_cuervo
        Icon for Community Manager rankCommunity Manager
        10 months ago

        Ok, so other games work online. Do you receive the connection error message when accessing a specific game mode in FIFA 23? 

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