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Can’t log in to ea madden 24
Having trouble logging into mut on madden 24 keeps telling me I need to log in then when I try to it says servers can’t complete the request I
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EA_Aljo
Community Manager
Community ManagerWhich Xbox? Regardless, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up.
If that doesn't help, clear the alternate DNS with these steps:
- Go to your Xbox Settings
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
Let me know what happens.
Series X - same result. I can’t sign in to EAS.
I’m signed in to EAS and can access my account via other games, including Madden 22. Madden 24 is the only game I am having difficulty signing in to EAS.
- EA_Aljo
Try deleting the personal saved data for Madden 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the [TITLE] tile.
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
- Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.
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