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EA_Shepard
Community Manager
2 years ago@2108bkelly2108 Gotcha, So that is an issue that is currently being reviewed. Due to it being a console, we cannot move all of that over manually. We don't have a way to do that over the forums. There is a larger thread happening right now. and I will move this to that for trackinng with the team.
2 years ago
@EA_Shepard
So you're basically saying that for the people who got absolutely screwed my the game not be labeled properly are just out of all the money they spent? I also spent 250$ on the old gen game. Are you saying our content is literally forever stuck on a version of a game we don't want to or intend to play?
So you're basically saying that for the people who got absolutely screwed my the game not be labeled properly are just out of all the money they spent? I also spent 250$ on the old gen game. Are you saying our content is literally forever stuck on a version of a game we don't want to or intend to play?
- 2 years ago
yes precisely
- EA_Shepard2 years ago
Community Manager
@MyEvilScheme I did not say anything like that. I said we The CMs cannot move players' content over from one to the other over the forums. The games team is already looking into this. They have to make changes on their end.
- 2 years ago@EA_Shepard My apologies, all we want as a community is a direct answer that our content will be transferred and no one is able to give a direct answer on that. So this is an issue that will be fixed in the near future then?
- 2 years ago
i think this has to be fixed because of two errors on EA part:
next gen not available at time of launch
no way to discern version of game
two clear mistakes that lead to problems for people
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