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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
2 years ago

Unable to Invite/Search for an Online League

Hey Madden fans,  We've seen some reports of problems trying to send invites or search for Online Leagues. We're working on collecting more info to help us look into these reports. If you're seein...
franchise
xmrr1ghtx's avatar
xmrr1ghtx
2 years ago

Dear EA Madden 24 Support Team,

Since the release of this great game, I've been unable to play only one game mode and that is beyond me why I can't, thus the reason Im creating this Technical Issue Question.

Pros:

I'm able to create my own league Online and Offline play modes
Able to play and sim within the mentioned game modes above 

*:

CANNOT search any league public or private (It states "please wait" for mins even hours)

CANNOT join any league public or private (It states "please wait" for mins even hours)

CANNOT accept invites to any league public or private (It states "please wait" for mins even hours; have to dash & quit game)

Please help, small matter to you guys but It sucks not being able to play with my guys......PLEASE HELP A DEDICATED MADDEN PLAYER

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
2 years ago

@xmrr1ghtx 

I have moved your post here, can you reply with the above requested info? 

Thanks.

  • xmrr1ghtx's avatar
    xmrr1ghtx
    2 years ago
    • Which platform are you playing on? Xbox (newest console)
    • What is your Xbox Gamertag/PSN ID/EA Account ID? xMRR1GHTx
    • When did this start happening? If you can estimate the date, that would be helpful. 
      This has been an issue (“for me”) since release date of Madden 24… specifically 5 days after pre order customers 
    • Are you able to accept or send H2H invites from other players? Yes, I’m able to send and accept 
    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      2 years ago

      Hey @xmrr1ghtx, 

      Thank you for the info!

      When you've got the chance, can you test something out for me? What happens if you try searching for a League or accepting an invite with a different Gamertag on your Xbox? We're hoping to find out if this only happens with your xMRR1GHTx account, or if you're still running into the same issue on a different profile. 

      If you're able to give that a shot, please let me know how it goes. 

      Thanks again! 

      • xmrr1ghtx's avatar
        xmrr1ghtx
        2 years ago

        Hi Kent, 

        My Action & Reply:

        Sorry for the late reply but creating a new Gamertag aided this issue, honestly speaking that sucks but I was able to play and accept an invite to Franchise Mode.

        Your Question:
        What happens if you try searching for a League or accepting an invite with a different Gamertag on your Xbox?

    • r3y5mtaileam's avatar
      r3y5mtaileam
      2 years ago

      Any answers for a fix? 

      • Brian_robo88's avatar
        Brian_robo88
        2 years ago

        This issue isn’t making EA lose money so don’t expect them to fix this

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