Forum Discussion

2 years ago

Solved

Disconnecting from ea servers mid game resulting in loss constantly

Since the game's release, I have been experiencing an issue in which playing offline game modes I continuously disconnect from ea servers resulting in a loss. I have followed multiple guides availabl...

technical issues

EA_Aljo
2 years ago
@Jiffy0206

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo

Community Manager

2 years ago

Hi there, @Keenanbo19

We can go through some connection troubleshooting. First though, are you on a wired or wireless connection? If you're on wireless, can you switch to a wire or is your router too far away?

@Tkango

Would you be able to test out using a wire? Wireless connections are unstable so you can expect to have lag and disconnects.

@Jiffy0206

What platform are you playing on?

Jiffy0206

Seasoned Adventurer

2 years ago

@EA_Aljo PS5

EA_Aljo
Community Manager
2 years ago
@Jiffy0206

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- Thawne04
  1 year ago
  It doesn't help
  - EA_Aljo
    Community Manager
    1 year ago
    Hello, @Thawne04
    
    Are you using a wired or wireless connection? What platform are you playing on?
- erdemsadik
  Seasoned Newcomer
  1 month ago
  Couple of times even when I play squad battles I have disconnected from ea servers? Why? All lights blue on my modem and it works. And why I need good connection while I play squad battles. İt is not online play or live. I play against other players' AI teams. Lost dozens of match because this stupid issue. Lost points because the match counts 0-3 loss :(.Because this issue next year I will not buy the FC and any of ea games.Enough of this problem.