Franchise - unable to connect after simming

Product: Madden NFL 24
Platform:Xbox Series S
Which console generation do you have? Microsoft Xbox Series S
What is your gamertag/PSN ID? ChrisC2024
Date/time issue occurred 8/15
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Franchise Mode
Is your Franchise league a Cloud save or Offline save? Cloud
What is your Franchise League Name? ChrisC2024_1
Summarize your bug When I try going into my franchise i recieve 2 error messages and lose connection to ea servers. There have been a couple of times where it will let me in but as soon as I sim to the next week I get kicked again.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Going into the franchise
What happens when the bug occurs? get kicked out of the franchise and off of the ea servers
What do you expect to see? 2 error codes
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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1. Product: Madden NFL 24
   Platform:Xbox Series S
   Which console generation do you have? Microsoft Xbox Series S
   What is your gamertag/PSN ID? ChrisC2024
   Date/time issue occurred 8/15
   What type of issue do you have? Crash/Freeze
   Which mode has this happened in? Franchise Mode
   Is your Franchise league a Cloud save or Offline save? Cloud
   What is your Franchise League Name? ChrisC2024_1
   Summarize your bug When I try going into my franchise i recieve 2 error messages and lose connection to ea servers. There have been a couple of times where it will let me in but as soon as I sim to the next week I get kicked again.
   How often does the bug occur? Occasionally (10% - 49%)
   Steps: How can we find the bug ourselves? Going into the franchise
   What happens when the bug occurs? I get kicked out of the franchise and off of the ea servers
   What do you expect to see? 2 error messages
   PS4 Crash Reporting: Please copy the text you put in the crash report here.
   What is the AMD or Nvidia Model Number of your graphics card?
   Enter RAM memory size in GB

‌

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