Franchise - unable to connect after simming

I cannot even get into my Franchise ever since yesterday morning. Every time I boot it up I get two different instances of a connection error screen, then booted back to the main menu. This is absolutely pathetic. It is unbelievable that this game has been released in this state. I am sick that I paid for this. Many people are having this issue and EA won't even acknowledge it. I'm playing through the EA app on PC, and the one facet of this garbage series that I'm interested in engaging with is blocked to me while EA mentions literally nothing about it, how to fix it, if they even know it's happening. I would love to get some help with this because right now the experience on this game is extremely terrible.