Forum Discussion

gurmantpannu01's avatar
2 years ago
Solved

Madden 24 cannot play ea trial issue

I have purchased madden 24 since day one and have never had an issue playing. However today when I went to play I got an ea trial message. Saying I need to log into the correct account to play since my trial is done. 

doesn’t make sense cause I never played the trial and own the game. Tried logging out of and into my account again. Restarting my console and reinstalling the game and the issue was not fixed.

have reached out to ea and apparently they are aware of the issue and are currently working on a fix. 

  • EA_Kent's avatar
    EA_Kent
    2 years ago

    Marking as solved only for visibility. We are currently investigating this issue. 


    Hey everyone, 

    Thanks for reaching out to us about this. We are currently looking into this error. 

    In the meantime we have seen some reports that hitting LT or L2 and switching to a different profile, then switching back to your main account may help to get around this. 

    We appreciate your patience while we are investigating. 

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