Cannot use the most recent roster updates when starting a new Franchise. It’s the only roster I’ve got saved on my device and players have correct Xfactor and SS abilities when I go into edit roster, but those do not carry over when starting a new franchise. I’ve re-installed, cleared cache files, no luck. I know of at least 5 users who have been dealing with these issues for some time now. EA_Shepard
Community ManagerOD3412 Wanted to follow up on this one. When you try to download the roster update what happens? If you get an error can you attach a screenshot of that error?
Which system are you playing on?
EA_ShepardThanks for reaching out. I've added some screenshots for context. No issue with the roster download itself, when I go to edit roster or play an online exhibition I've got the most up to date roster. The issue is we cannot use these latest rosters in franchise mode. In the screenshots below you'll see Christian Gonzales for instance has the Superstar ability in the most recent roster update, but when starting a new franchise the game is not defaulting to the most recent rosters (Patriots showing no Superstars on the choose team page when starting a franchise, Gonzales was showing as a Superstar on the edit roster page from the home screen). I've had friends try and they run into the same problem. I am on Xbox but I have seen posts about this same issue stretching across all platforms. Thanks again for your help.
