Hi everyone,
I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know.
Thanks again for your patience while we were working on getting this sorted!
Thanks, I actually got it fixed by logging out of my account from this page, and logged back in, and that seemed to correct the issue.
Community ManagerHi everyone,
I just wanted to follow up here and mention that it looks like this has been fixed. If anyone is still getting the same message about the trial, please let me know.
Thanks again for your patience while we were working on getting this sorted!
Still not fixed
Iv played my trial and I purchased the standard edition for £62.99 and when I down it the game still thinks I have to trial and says that I Carnt play the game I have proof of me boring the game if needed
I bought the bundle with NCAA and Madden 25 on Xbox Series X. I am now trying to download the full Madden 25 game on my PC, the EA app says I do not own the game even though I am signed in completely both on my Xbox and my PC. The game opens but only says I have the trial version.
Hey I'm unable to play MUT, it's saying I have the free trail but I said for the MVP bundle
Can you please help
I purchased CFB25, but it is saying I am playing the trial. Any help ?? Xbox Series S
I just had this same issue happen and it’s November. Just thought I’d let you guys know
Still now working for me…nims22 on xbox x.
Just happened to me
Mine isn’t working I played the trial then bought the full game now it won’t let me download the ps5 version just says my trial ended. I can download the ps4 version though
I did the 10 hour trial then bought the game and it won’t give me the option to download the ps5 version only the ps4 version now. I tried restarting and power cycling the ps5, signed out and signed back in.
my psn is ironchefofsnusnu
Yup every time I tried to play the game from the trial download I got the “your trial has ended” message
@satfreaktom264 yeah tried that, tried signing out of my psn account, ea account, power cycling the PlayStation. Everytime it shows a little lock icon by an trial icon in the corner of the ps5 version
It’s saying that my madden 25 trial has ended but I own it.
I’m having this issue right now
I’m having this issue and need an answer it happened earlier this year and then was fine and then just recently did it again and now I can’t play!!!
Same! Just did it to me and now I can’t play madden or ncaa. The fix earlier for me was uninstalling both then reinstalling and signing out on this page then back in so I’m about to find out if it works
It worked for me to delete then download the game again and then sign in then out then in again on this page
