I was playing today in superstar showdown mainly squads and all of a sudden it gives me a "unknown error please try again later" message. It kicks me out everytime i try to go into showdown mode. Getting really tired of this game with the money i have put into it. First its the ranking not working correctly then the new season hits and now this. Any ideas?
EA_Shepard here is a few pics of my squads rank badge and whats going on so u can forward it to the team. In MUT it shows up as platinum like in the 2nd pic but on my team pass in showdown its completely blank, but check marked like it should be there. So again i think its tied to this team pass rank icon that is giving me that error message.
Community ManagerNo_Xcuses25 It could very well be, but I will let them know you attempted this and it didn't work.
EA_Shepard i put everything to default in my team banner and tried to changed my avatar to another build, but still the same issue. I'll try the other playstation when i can since i dont own a second one, but again this happened when i changed the rank icon in my team banner from default to Top 100, so im certain its the team pass badging that caused it but since its tied to my account it wont fix the issue. I'm pretty sure once the new team pass gets reset in 25 days it should fix it.
Thanks again and ill update you.
Community ManagerNo_Xcuses25 You do not need to unlink anything, really. All you need to do is log in with your PSN account like you normally would.
I did send the account to the team when I asked. It may be a bit before they take a look, though. They did, however, ask if you were able to do the following:
First step would be to set all your team pass badges, borders, etc to default and retry!
If that doesn't work, can you change to a different avatar and see if that loads in—in case it's the avatar that has an issue.
When using a different PlayStation, you should be able to sign into another PlayStation as a "one-time guest"; you can't move your account, but you can sign in temporarily.
I also let them know the info from above too! 👍
EA_Shepard i do, but i cant unlink my account and relink it because i did it already and it says i cant do it until September. Im 100% certain its my account or the team pass badges/icon glitch that was happening before.
Also can u let the team know which i do know from a buddy who is in the top 100 on madden squads the RP is also glitched for people. Others are getting +40-60 a game on a win against 3 top 100's and in the same game he is getting +15-28. Hopefully they fix the RP issue to distribute evenly for everyone and i know it depends on the squad ur playing.
Again, I appreciate u trying to help.
Community ManagerNo_Xcuses25 The account thing isn't far off, honestly, with the rank comment, so I'm going to ask someone about it.
Do you happen to have access to another PlayStation you can log into by chance? I am leaning towards the account issue, but I want to weed out the console itself as well.
EA_Shepard so I did everything mentioned above plus I went into safe mode to clear my cache and rebuild my PS5 database and even deleted the game entirely and redownloaded it. Same issue. So I’m 100% confident it’s tied to my EA account or the current season team pass because the rank icon is still blank in the “Squads section” even though it says Platinum. So either I would have to completely restart a whole new account and lose everything or this season team pass will have to restart in 26 days and see what happens.
EA_Shepard when I go into creation to delete files/All I see Madden:Profile and Official:Roster I just want to make sure if I delete these it won’t delete my MUT?
Community ManagerNo_Xcuses25 It depends on the platform. If this Lineup Workaround does not work (which is usually the main cause), you have to start deleting the downloaded files.
From the main menu
Go to the creation center
Load/delete files > All
Delete all files except franchise/Team Builder (if this applies)
I will toss in the console steps too:
Persistent Storage
Alternate Mac:
On PlayStation, though, there are only a few steps as the in-game ones don't change:
Clear the system's cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
You can go into the online storage management and delete them from there, too, for Madden - just be careful on the offline game. Anything local, once deleted, is gone.
how can i weed out and delete the corrupted file if possible?
