Connected Franchise hired my Defensive Coordinator

Yes im having same issue in multiple leagues ea please respond and fix this i had to create a new coach but you lose everything 

That’s crazy did you ever find a fix or workaround for this?

This is huge issue found on Reddit site. 
In a 32 user online franchise, one of the users retired in week 2 due to a lack of time. When he retired, Madden auto-filled the head coach position with my team's defensive coordinator. Which is logical to a degree.

Except it left me without a defensive coordinator and there is no option to hire a coordinator mid-season. And it will not let you launch a game without a coordinator. So it locks me out of playing.

Now, the logical solution is just retire and rejoin, of course. That does work. Sort of. Except in the time that I temporarily retired, my team now hired another user's coordinator and then immediately fired him when I rejoined. So now some other user doesn't have a coordinator.

We were basically forced to play musical chairs for an entire season because of this actually incredible oversight which wouldn't even be a problem if they didn't remove owner mode.

Hey folks,

Thanks for the info on this one. I have come across these comments a few times. We passed it along to the team. These types of issues may take time to investigate, but they are now on the radar and in my report.

Cheers!

Your only option may be simulate the rest of the year or until playoffs when someone gets fired. I found a work around for this I had a similar situation in 24 I think and somehow found a workaround. If I remember I will post it. Can you create another coach? You may also take control of another team and fire its coordinator, that may be what I did.

Hello, will there be an update addressing this soon? As a commissioner of a 32 user franchise it’s super frustrating. 

My question always is, if you create a game and play it, how do you miss these simple basic fundamental things.

EA_Shepard​ 

21 Days ago you responded to this thread. The timeline these issue continue to persist should be evident enough this game is broken. EA should be offering refunds to anyone who request them.

"In California, if a retailer has a limited or "no refund" policy, they must display a clear and conspicuous sign to inform customers. Failure to do so means the retailer must still honor return 

This is my request for a refund. The game is clearly broken in many facets and doesn't meet the consumer expectations nor the promoted game play marketed by EA. 

cc9e9c6bf86df230​ I am familiar with it. So, for refunds, requesting on the forums wont do anything because there isn't a way to do that as Community Managers are not Live Support.

EA Help can only process a refund IF it was purchased through the EA app. Any purchases made through a third party (not through the EA app) must be requested through that retailer. EA is not the retailer. EA is the publisher. The retailer is whom the product was charged and purchased through. 

If the game was purchased in the EA app, you would contact EA help. If it was not, you must contact that retailer as the refund falls under that retailers refund policy.

It’s been over 3 weeks since YOU said something, and MONTHS since somebody else has said something. What are you guys possibly doing? This bug is breaking the game