False aution house ban
ea fix ur game, I got a auction house ban from selling cards I got from stockings
Forum Discussion
EA_Aljo
Community Manager
Community ManagerSupport cannot help with the ban. My concern is the status of waiting on player that you're seeing. That's what you should contact support about if it's not apparent what they are waiting for.
I appreciate the response. Which part of the site should i contact support? Same way i told them about the backend discrepancy error? I cant seem to find live chat again, i wasn't able to find it previously either until i made the case about this discrepancy error, then after that it offered me a live chat. Can you please let me know which section, if different then what i used already? Thank you
Another thing i noticed, if i check my penalty history tool where it originally told me i had a warning but still had full access, now it doesnt say anything, no warning, no nothing. This is all very strange and frustrating that i can't get decent help with this matter (besides you). Your help is appreciated
- EA_Aljo
If you have a case that is set to "waiting on player", just resume the case and you should be able to get in touch with an advisor. If you need to create a new one, try the option for Update EA account.
Thank you, I will try and let you know how it goes. If i have to start a new one, "Update EA Account" would be the subject/what I pick, in the drop down menu?
- EA_Aljo
You should choose 'I need to update my EA account information'.
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