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8 Replies
- ShowTime78AD8 days agoNew Traveler
I purposely didn't buy the mvp bundle this year because of the problems last year with it. Hope they get it figured out for you.
- EA_Kent8 days ago
Community Manager
Hey cgprevolution57,
If you look at your order history does it show Madden NFL 26 there? If the pre-order processed it should show that you own the game there.
If you aren't seeing it there, there's a chance that the pre-order may have been cancelled or wasn't able to process. I'm afraid that isn't something that we can look into from our side though, since it would be in the Xbox billing system. It may be best to check and see if they sent you any emails about the pre-order recently.
- darkkeego8 days agoRising Newcomer
I am having the same issues. It shows I own the game and it shows that in the CFB game add one I have madden 26 but doesn’t show I can download or I own the game
- falken99007 days agoRising Novice
Oh, I got an email....saying to go ahead and install. If only it actually worked.
- Ike_turnr7 days agoSeasoned Newcomer
How did they resolve it last year?
- cgprevolution576 days agoSeasoned Novice
They didn’t until the last minute before the release, and as a result the game has had an error upon opening every time since then saying it’s not owned.
- cowboys7822 days agoNewcomer
I know this old but for me it does show up in my billing history as completed what should I do
- cgprevolution5718 hours agoSeasoned Novice
Same here
Xbox and EA just keep saying it will work on the 7th
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