Deluxe Edition - Pre-Order no longer showing as ‘owned on Xbox’

I purposely didn't buy the mvp bundle this year because of the problems last year with it. Hope they get it figured out for you.

Hey cgprevolution57​, 

If you look at your order history does it show Madden NFL 26 there? If the pre-order processed it should show that you own the game there. 

If you aren't seeing it there, there's a chance that the pre-order may have been cancelled or wasn't able to process. I'm afraid that isn't something that we can look into from our side though, since it would be in the Xbox billing system. It may be best to check and see if they sent you any emails about the pre-order recently. 

I am having the same issues. It shows I own the game and it shows that in the CFB game add one I have madden 26 but doesn’t show I can download or I own the game 

Oh, I got an email....saying to go ahead and install. If only it actually worked. 

How did they resolve it last year?

They didn’t until the last minute before the release, and as a result the game has had an error upon opening every time since then saying it’s not owned. 

I know this old but for me it does show up in my billing history as completed what should I do 

Same here

Xbox and EA just keep saying it will work on the 7th 

I bought the MVP bundle and currently own and can play NCAA26 but can not play madden 26. It says manage and that I own it and I even have madden downloaded. However when I open madden it asks if I own the game. Please fix.

Same here.  Bought MVP in June.   I couldn’t find  M26 anywhere in the store saying i owned the game.  I was able to install Madden 26 somehow through the Xbox phone app connected to my console.   But now when I try to open, say’s I don’t own this game.