Can’t open Ultimate team challenges Xbox S

VERY FRUSTRATING since I’ve downloaded the game I have not been able to access any of the challenges in ultimate team. I could use everything else in the game works perfectly fine just cannot open any challenge. Every time I open the challenges it takes me to the loading screen and just stays there and I have to close the game and re open just for it to do the same thing again I could see all of my coins, tickets level and overall in the top right corner can’t seem to get challenges to load tried deleting the game reinstalling clearing catch, deleting all save data. Still nothing have absolutely no idea what to do. PLEASE SOMEONE HELP !