Sugar Rush Event Not Granting Rewards

EA_Shepard​ wyattiscool12

playstation 5

DEEME2ODEE

april 3rd 1st 10 around 5 to 6 am second 10 8:30 am

EA_Shepard​ 

EA_Shepard​ 

• PlayStation 5
• EA;  kangawallafox40 PS;  gleeso40 
• First 10;   03/28  11:00pm
• 2nd 10;   04/08 10:55 pm

EA_Shepard​ 

my EA ID and PSN are both DHillMU7 and I’m on PS5. With all due respect as I know it’s not your fault, I’m not sure how I’m meant to provide time stamps for two runs  I completed well over a week ago. It’s doubly disappointing because now Karrots are out of the game, it’s impossible to upgrade the DRC. It’d be much appreciated if you could send a the upgraded version.

These are the screen shots proving I finished the event and only received carrots. 

Console- Playstation 5

Username- Kangawallafox40

finished the first event 28th of march 

finished it th second time 8th of march around 10:55pm

EA_Shepard​ 

This is for the all star event, i had the same bug as the sugar rush event 
My info:
SnowZonee
PC
SnowZonee
completed it at abt 830 pm est on 4-9-26
i didnt get a ss of it as i didnt know id need one 

EA_Shepard​ 

Hi have done the cup event twice and both time have not gotten the proper rewards.

EA ID - andi4ara 

Playstation 5

psn gamer tag- andi4ara 

Time of completion - 04/06/26 12:59 am 
04/01/ 26 11:10 pm

k08e_8_24​ Thanks! I am still following up on this one. 

EA_Shepard​ 

• PlayStation 5
• EA;  k08e_8_24  PS;  KB-Bryant24-8
• First 10;   03/31 8:45 pm
• 2nd 10;   04/08 1:30 am 

Same here. Just finished the event 2 times went 20-0 and only got carrots