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wowdscott's avatar
wowdscott
Newcomer
16 hours ago

I keep getting this code CE-108255-1 every time I go to play online onH2H

Can someone help me out with this code CE-108255-1

1 Reply

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    16 hours ago

    Hey there,

    On PlayStation 5, CE-108255-1 is Sony's general application crash error. Here are the verified troubleshooting steps to get you back on the field:

    • Delete Corrupted Local Files - Go to Settings > Share & Manage Files > Load and Delete Files to delete your custom Profile and Roster data - This clears out corrupted local roster files that trigger crashes when the game attempts to verify your team data online.
    • Restore PlayStation Licenses - Go to PS5 Settings > Users and Accounts > Other > Restore Licenses and select Restore - This resyncs digital license handshakes that can cause crashes right as matchmaking launches.
    • Clear Cache & Rebuild Database - Boot your PS5 in Safe Mode (hold the physical power button for 7 seconds until you hear a second beep) and select Clear Cache and Rebuild Database - This clears out system cache issues and fixes corrupted system files that trip application crashes.
    • Toggle HDCP and Graphics Mode - Go to PS5 Settings > Screen and Video, toggle HDCP off/on, and set your graphics mode to Performance - This resolves screen resolution and video handshake conflicts that can cause game-launch crashes.

    Give those a shot and let us know if clearing out those files gets you back into matchmaking!