Forum Discussion

just47879's avatar
6 years ago

Can’t move defensive player presnap?

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Go Chize go
Date/time issue occurred 09/24/19-09/25/19
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug Won’t let me move my user defender before the play. Anyone else having this issue?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look into my last games played
What happens when the bug occurs? I can’t move my defender until the ball is snapped
What do you expect to see? My defender to move freely before the snap.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

5 Replies

  • Very simple - Every once in a while, after picking the defensive play to use in the coming snap, and the game switches to the field pre snap, the time where you have a very brief window to make your defensive audibles and move around your defensive players to better defend against the offence, at that moment I'd say sometimes 3-4 times pr. game, every single player freezes up, and you aren't able to physically move them around on the field at all. The error also prevents you from calling any kind of audibles ect. You are literally forced to either having to call a timeout, or simply accept however badly for instance your DB's are lined up opposite the wideouts. Like I very often use press man coverage, but the players are simply locked in to their preset standard off man distance from the line of scrimmage.

    But now comes the truly aggravating part.. this glitch was heavily featured in the '20 edition of Madden, so when I finally today decided to invest and buy the new Madden 21, I was sure that it would mean that I'd seen the last of this very annoying and frustrating glitch, but low and behold, in the very first game I play, the very same error/glitch occurs once more!

    How is this possible? How are you gonna fix this issue.. it's completely unacceptable to have to live with the very same glitch turning up in two separate editions of Madden..

    I very much hope you can come up with a solution to this issues, especially since I otherwise love the game, and gladly spend insane amounts of time enjoying playing it.

    I play the game on a PS4. I've attached a picture to illustrate in which particular sequence of the game the glitch stricks. I've selected the safety as you see, and no matter what I try, neither him of any other defensive player can be moved at all, and no defensive audibles are possible.

    Thank you in advance.

  • Yup.. Constantly! I realize you posted this a good while back.. Insane that is still hasn't been fixed after all this time..

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi, @Cfeighery 

    I'll help you out with that. First, I'll need some hardware info.

    1. Do you have an external hard drive for your PlayStation?

    2. Do you use an official PlayStation controller or third party version?

    3. Do you have anything plugged into your USB slots on the console?

    4. Do you have any other bluetooth devices synced up to the console that could possibly be connecting during play?

    5. Have you tried reinstalling the game?