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How long ago did you contact them and on what date did you originally get an email from them regarding this action? The team is currently experiencing higher than usual volume due to some recent actions on accounts, so while throughout the year they average a turnaround time of 5 +/- business days, right now it may take a little bit longer than that based off what we've been seeing from other players.
How to contact Terms of Service: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
@EA_Blueberry wrote:
How long ago did you contact them and on what date did you originally get an email from them regarding this action? The team is currently experiencing higher than usual volume due to some recent actions on accounts, so while throughout the year they average a turnaround time of 5 +/- business days, right now it may take a little bit longer than that based off what we've been seeing from other players.
How to contact Terms of Service: https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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