Can’t log into ea account in madden 21

Product: Madden NFL 21
Platform:Sony Playstation 4
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? jgriffinXLIV
Date/time issue occurred July 4 to July 6
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Online head to head
Summarize your bug Please help. My screen turns black and the blocked gameplay notification shows up. It looks like it’s trying to load something but nothing ever comes up. The screen just stays black. Happens every time I try to log in to EA servers. I tried deleting and restarting the game twice. I’ve tried restarting my PS4 many times. I’ve even disconnected from my internet and turned it back on after and it still didn’t work. Even tried to rebuild the database on my PS4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? Screen turns black and I can’t play the game
What do you expect to see? Log into the ea servers and play the game
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB 500 GB

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This is what the screen looks like