My collection and your message link which was already clarified in my first question
My collection.(pic didn't load in original post)
Community ManagerIf you logged into these titles after the game launched I don't believe you'll be eligible, but our Live-Support team can pull up your account and determine when you originally logged in and why those rewards were never received. I'd recommend creating a case to speak with an EA Advisor as soon as possible, this way we can get it sorted now for Madden 19 and future Madden titles so you don't run into it again.
Click here to speak with an EA Advisor
Logged into each game week one of launch. Spoke to two representatives at ea.help.com. niether could help but the second one referred me here. That it would recieve more attention in the forums. Here i am and now you're telling me i have to go back to them. It is dissapointingto feel that my issue wont be resolved. This has a very bitter taste that I'll be sure to share my experience with fellow sports gamers alike. This just isn't fair i've been "jumped" through the requested "hoops" and recieved nothing in doing so. I actually just looked at mut 18 and the achievement tracker dates your achievement and when it happened. Im sure i could send that proof too but let me guess....there will be another technical hoop to jump through. Let me know if those shots will help. Thanks blueberry
Also strangest thing when i logged on to 16 today to gather screenshot i recieved loyalty rewards for 16 when i logged onto 17 same thing happened and you guessed it .....when i logged onto 18 ta da loyalty rewards. So thought it was fixed popped in 19. Cooll ill get my tokens.....psych. Id been had. Signed in and played all 4 releases within first week as well.
Also have a case and key in my email for original complaint while using help.ea.com
