Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? Jackfrost815
Date/time issue occurred 1/20/23
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug When attempting to power down legends card it does not allow me to remove the abilities once I remove all of the training and go back into the boss card I get this message “our servers cannot process your request at this time, please try again later”
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Take a powered up boss legend and remove the training first. I’ve had it happen on 2 cards now. So now I can sell the boss card because it is still technically upgraded
What happens when the bug occurs? Purple screen
What do you expect to see? I expect to be able to remove the training off the boss card
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Xbox series X
