Franchise season game crashes after conceding game, corrupts autosave data

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@GlobalStatic wrote:
@DoristS4 Hey All, I had a similar issue and found a fix. Basically on my PS4, under storage and saved data there is a madden folder with the save files. however if you go up one level on the menu you will see "application saved data management" which is essentially your saved files uploaded to the cloud. If this gets unsynced with the other storage > saved data folder I wasnt able to load my franchine. What I did was just go into the application saved data management and re-downloaded/resynced the folders so they matched. You also might be able to find the descrepency and just delete the 'resume game' file that probably never got synced to the cloud and is causing the issue.

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Hey, @DoristS4 

I take it you tried this workaround step above like you previously mentioned in your last response.

What I recommend doing at this point are the 3 following steps. Doing this will remove saved Franchises.

1. Uninstall the game from your console and proceed to delete all save files from the cloud via the steps above.
2. Power cycle your console with the steps I have below.
3. Perform these PlayStation troubleshooting steps related to that error code.
4. If you are installing the game to an external hard drive, or have one attached, de-tach it and install to the internal drive. Make sure you have all post-installation updates going to the internal for that game.
5. Launch the game and attempt to play your Franchise and concede a game to see if the crashing persists.

How to power cycle your PlayStation console

1. Touch the power button on the front of the PS4/5 for at least 7 seconds (until the system beeps twice).
2. Turn it back on after 5 minutes. Launch the game.