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Anonymous's avatar
Anonymous
7 years ago
Solved

Game Won't Launch After Update

So the game was working fine up until the latest update, after it finished downloading the game basically doesn't even launch. I can see it in task manager for about 10 seconds at which point it disappears and it just goes back to origin as if i quit the game.

I have tried clearing origin cache, i have tried repairing the game files, i have tried restarting my PC and i have updated all my drivers and still the same issue

What the hell is in the patch that makes my game not work anymore?!?!

10 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    Thanks but i've tried all that, i even reinstalled origin and reinstalled madden 19 and still nothing.

    Again, it worked fine before the update and now it wont even launch

  • Anonymous's avatar
    Anonymous
    7 years ago

    I'm in the same boat

  • Is it just madden 19 or will other origin games launch? Will any steam games launch? curious if we have the same issue (this would also just generally help narrow things down)

    I cant launch any origin games, but then all my steam games and even unigine benchmarks work fine
  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Steer-rite@Scarface1911@PyroAggie11@KC_Tipin

    If you were able to play before the recent update, try temporarily disabling your antivirus.

    What can happen is your AV software does not recognise the update as being a known/legit program and prevents it from running.

  • H_C101's avatar
    H_C101
    7 years ago

    Hello Barry,  I still cannot connect to your game.  I've tried all troubleshooting your team has offered, and I have uninstalled and installed. Do we get refunds if you don't fix your game? Or do you have a fix?

  • I fixed mine-- So i never tried uninstalling origin or madden. I originally did the update, then the play button wouldnt even be highlighted to play. I read everyones fixes n none of them worked but one thing i noticed was that when i'd go to repair the game it would create and error. So I restarted my pc, disabled my anti virus. Hit the repair button waited 6 minutes and it redownloaded the updates and then worked! You should not i updated my windows on restart as well, not sure if that matters. Hope this helps

  • @EA_Barry I tried that but I cannot find folder for command and conquer and I selected option to view hidden forlders

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