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Need help with this issue
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I've talked to 3 EA support advisors already. They all gave me steps to try that assumed the problem was with my PS5 or my network, which did not fix it. One of them told me I could unlink and relink and I would not lose any data as long as I linked back to the same account, so I went ahead and tried it because no one has given me any better ideas.
The last support advisor suggested I post in this forum since they didn't have an answer, and now you're suggesting I talk to a support advisor because you don't have an answer, so I'm not really sure where I'm supposed to go from here.
@jrdachshund I have tried everything as well, and still no solution. I had my friend login on my Xbox and he could play Madden 24 and 23 on his own Xbox, but only Madden 24 on mine and couldn’t play Madden 23 even with his xbox account. It’s as if my EA account is locked into it and won’t work even with other accounts.
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