Has anyone been banned recently on madden 21? they took away my whole mut tab ..

Okay, I’m tired of this. My account was wrongfully banned from Ultimate Team and now I have no access to any content whatsoever. I have never bought money nor been to any websites to do such. I keep getting an error message telling me that I can’t access any content. I cannot even play the game anymore due to the inability to download content or access it. I want my account fixed now because this is just wrong. I understand you guys have had a busy year and all but this issue should never have happened in the first place. I have read the Reddit’s about people being wrongfully banned and it took them up to a month. A month!!! That is terrible customer service at its best. Step it up EA. You are a billion dollar company that has had issues with the same game all year long and have yet to find any solution. I am completely dumbfounded at the fact that you guys don’t respond as quickly as promised and that this is the way you treat your paying customers.