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Zaran_allllllll's avatar
Zaran_allllllll
3 years ago
Solved

I logged in to my fut and all my coins were gone

I was on the web app last night before i went to sleep with 508,000 coins and when i logged on this morning i had only 20,000 and many players missing from my club. i have never broken the rules and ...
madden nfl 23
  • EA_Mako's avatar
    EA_Mako
    3 years ago

    Hey @Zaran_alllllllll,

    Sorry to hear about everything that's gone missing here, as that's never a fun thing to log in and find.

    This does sound as though someone else gained access to your account, so I'd go through as many of these security steps as possible to ensure they don't still have access.

    After that you will need to get in touch with our support team so they can help recover the account, as we're unable to discuss account details or make any changes on the forums.

    You can find more information on how to reach support over at the EA Help website. Please create a new case there and our support will take a look, thanks!
EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @Zaran_alllllllll,

Sorry to hear about everything that's gone missing here, as that's never a fun thing to log in and find.

This does sound as though someone else gained access to your account, so I'd go through as many of these security steps as possible to ensure they don't still have access.

After that you will need to get in touch with our support team so they can help recover the account, as we're unable to discuss account details or make any changes on the forums.

You can find more information on how to reach support over at the EA Help website. Please create a new case there and our support will take a look, thanks!

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