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arowana102's avatar
arowana102
6 years ago
Solved

I want a refund on my last 2 purchase In madden

Product: Madden NFL 20 Platform:Microsoft XBOX One Which console generation do you have? XBOX One What is your gamertag/PSN ID? Logicthinkin Date/time issue occurred May 31st 2020 What type of i...
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    Hi there, @arowana102.

    Normally, when this happens, the items are automatically added to your account. If you're not seeing anything new, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Hi there, @arowana102.

Normally, when this happens, the items are automatically added to your account. If you're not seeing anything new, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

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