Forum Discussion

3 years ago

Keep losing connection to ea servers randomly

Keep losing connection randomly. I’m wired in. I unplugged the router/modem. Connection speeds are appropriate.

Community Manager

3 years ago

Have you talked to your ISP to see if they're noticing any issues with your connection?

3 years ago

@EA_Aljo No issues as I was on the phone with them and then disconnected again

EA_Aljo
Community Manager
3 years ago
@Realdre24

Madden is the only game you disconnect from?
Realdre24
3 years ago
@EA_Aljo No I disconnect from MLB the show too. I just did a ping test I’m having packetloss from me to EA servers
EA_Aljo
Community Manager
3 years ago
@Realdre24

MLB isn't one of our games. If you're losing connection to that as well, this points to either an issue with your equipment or your ISP.