Forum Discussion

malachai2005

2 years ago

Solved

Lost access to Email linked to account with 2FA enabled

Hi there, im posting this on another account because i don't really know what else to do. Basically I have lost access to my Deceased fathers email and EA account and I don't really know where to go from here. I tried contacting EA earlier but unfortunately they said that I didn't have enough correct information to get the account back. If anyone could help me, that would be great. Thank you.

EA_QueenBee
2 years ago
Hey @malachai2005,

Unfortunately we can't help with account issues like this here on the forums. I can only recommend that you reach out to our live support team again, or maybe reach out to the email provider to see what they can do on their end.

1 Reply

EA_QueenBee
Community Manager
2 years ago
Hey @malachai2005,

Unfortunately we can't help with account issues like this here on the forums. I can only recommend that you reach out to our live support team again, or maybe reach out to the email provider to see what they can do on their end.