Madden 22 PC freezing

@holyflygon 

Hey there. Have you tried a clean boot yet and have you checked to make sure your game is launching with your Nvidia card and not the Intel card? Do you ever pull up Task Manager while the game is in play to see what your CPU usage is or if there are other processes running in the background that are taking up a lot of memory on the PC?

@EA_Blueberry I have it set in both graphics settings and nvidia control panel for the game to use the nvidia. I do have task manager open and when im using direct12 the game is almost using10% of the GPU and almost 80% of my CPU. So I went to directx 11 and uses the GPU 80% and 80% of the CPU. I but the memory is never maxed on either 12 or 11. It also freezes at different leves of CPU/GPU usage sometimes its at 70% and it will freeze sometimes its at 50% and it freezes on both direct 12 and 11. I have done a clean boot and have uninstalled and reinstalled the game a few times I have ran it through admin as well.

@holyflygon 

Do you have any pending updates for Windows you need to push through? 

Have you tried uninstalling the latest driver for your 1050 and re-installed it manually? 

When you freeze is there any error messages?

@EA_Blueberry 

There are no messages when it freezes its just either loading and will just stop or in the middle of the game (most of the time the  start) after I select my play the game will freeze. I don't have any updates on windows. I will try reinstalling manually the latest drivers for the 1050 but im very doubtful as you  have seen multiple threads of this same freezing people have made and it doesnt seem like this would be whats causing it. Never had this problem in madden 21 and this is a very literal carbon copy of that game. ALSO the game NEVER freezes when im  in mut doing the sets or buying and selling on the auction house and NEVER freezes in franchise when i never play the game itself and i sim to the next week. I could do a sim franchise for 7 hours never once a freeze. I go to play the next game of the season my self *Freeze* i sit in the mut changing roster around upgrading looking at the auction house never once a freeze. Goes into challenges or solo battles *freeze* something is wrong with the fields the stadiums or something that the game has to load thats not working. 

@holyflygon 

What type of devices do you have plugged into your PC? 

@EA_Blueberry 

I have an external monitor a mouse and a blue microphone and my ps4 controller sometimes i unplug the microphone to charge my phone but thats it. 

@EA_Blueberry 

the phone wasn't plugged into the computer on the last freeze ill look to update the controller drivers but  im fairly certain they are up to date. I will try playing challenges without the controller and use the keyboard controls to see if it still occurs. Its weird the xbox is the only supported controller but without using ds4 or 3rd party programs madden will use ps4 buttons and show ps4 controls when plugged in. 

@EA_Blueberry 

I checked my drivers for my controller and they are up to date. I did also attempt to do a solo battle with everything external unplugged but my mouse and the second i picked my kick off it froze. I had to ctrl alt delete to open task manager to end the task. Even without a controller connected through USB or bluetooth it still froze