Forum Discussion
22 Replies
- EA_Illium3 years ago
EA Staff (Retired)
Hey Everyone,
Wanted to check if everyone is Still getting this message? If so which Platform and Edition of Madden 23 do you have?
SAME XB1.
- carter453 years agoNew Novice
Lufast
- JimmyPerks3 years agoRising Traveler
I am getting the same message after launching Madden 23 on PC. Unable to get past it and it has wasted time on my 10 hour trial as a result.
- JimmyPerks3 years agoRising Traveler
Update: I went into my firewall and noticed Madden 23 was not enabled for private networks. I turned that on and now the game connects to EA servers.
- EA_Illium3 years ago
EA Staff (Retired)
Hey @Beech933 @Grahamatical_1 @djdrew457
To confirm are you getting this message when trying to access MUT, or when launching Madden 23 overall? Also to check can you try the following if you haven't to see if anything changes?
- Connection and Advance Connection Guides
- Check any AV or Firewall that might interfere/control network traffic
- Check your Modem/router settings for anything that may block/interfere with network traffic
- Switch from Wi-Fi to ethernet, or if unable move closer to your router.
- Untick the options in LAN Settings (make sure nothing is checked under Proxy Server)
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Thanks!
- @EA_Illium The game won't even load up for me. About 70% through the loading bar I am hit with a
"Disconnected from Server - You must be connected to the EA servers in order to play the Madden NFL 23 Trial. We will now attempt to reconnect to the EA servers."
If I click through this error I am hit with a message telling me I must be signed into Xbox Live and EA Servers.
I am signed into both, I have no connectivity issues. I've tested other EA titles, including Madden 22 and able to load it up just fine. Do you know if this is being worked on or fixed?
Thanks