Forum Discussion

6 years ago

MUT Challenges - Clock running after Bounds

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? Jiffy011
Date/time issue occurred Many times
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug In multiple challenges, if you go out of bounds to stop the clock, the clock continues to run. The only way to actually get the time to fully stop is timeout or inc pass. Makes some of the “within the quarter” challenges impossible.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The specific one I just had up was the Mel Renfro challenge. However it’s happened in all challenges I’ve done.
What happens when the bug occurs? The clock stops when you go out of bounds, however when you pick a play and come out of the huddle, the clock drops 10-20 seconds and continues to run.
What do you expect to see? If you go out of bounds. The clock should stop, and stay stopped until the next play begins.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One S
What is your gamertag/PSN ID? Jiffy011
Date/time issue occurred Multiple times
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug In multiple challenges, if you go out of bounds to stop the clock, the clock continues to run. The only way to actually get the time to fully stop is timeout or inc pass. Makes some of the “within the quarter” challenges impossible.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? The specific one I just had up was the Mel Renfro challenge. However it’s happened in all challenges I’ve done.
What happens when the bug occurs? The clock stops when you go out of bounds, however when you pick a play and come out of the huddle, the clock drops 10-20 seconds and continues to run.
What do you expect to see? The clock should stay stopped if you’ve taken the ball out of bounds.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

‌

13 Replies

EA_Blueberry
Community Manager
6 years ago
@jiffy011

We've seen another similar report of this in the EA Madden NFL forums. Which specific challenges are you seeing this in and do you notice it happening after you do a certain type of play?
RVRAray
6 years ago
@EA_Blueberry It happens in all the challenges I've played
JetTafftastic
6 years ago
I'm getting this as well all the time. Why hasn't it been fixed. Clock management is quite fundamental to the game and obviously happens at critical times towards the end of a challenge.... Its very frustrating when it's so basic.
Stop the clock
JetTafftastic
6 years ago
Just noticed this is from AUGUST. Its six months later and not fixed?
JetTafftastic
6 years ago
The original poster put all that time and energy into detailing the problem as well... Must be all good that the game can't even manage a basic function
EA_Blueberry
Community Manager
6 years ago
@JetTafftastic

Is it under 2 minutes when this happens? Because if you run out of bounds the clock will still run per the NFL rules.
Feelinsofly1
6 years ago
@EA_Blueberry wrote:
@JetTafftastic
Is it under 2 minutes when this happens? Because if you run out of bounds the clock will still run per the NFL rules.
It happens on all challenges, in all quarters, and outside of 2 minutes. It makes certain challenges impossible and others incredibly difficult. Started happening since the January update for me.
EA_Blueberry
Community Manager
6 years ago
@Feelinsofly1

Do you have a recorded clip of your gameplay so we can have the team review it?
mikespike3313
4 years ago
How do you need a video clip of it happening when it's a constant occurance for anyone who tries to do a MUT challenge in either madden 21 or 22? Its been 2 games and you havent fixed the simple issue. You obviously only care about making money but come on EA. Stop choosing to be a joke
EA_Blueberry
Community Manager
4 years ago
@mikespike3313 I haven't experienced this myself, or I at least never noticed.

Flagged it down to the Community team to check out when we play tonight. I've had cases in the past where players claim it should have stopped but didn't know the NFL rules, which is why I was asking questions on what quarter they were in.

It can help to know what challenges this is happening in and video footage can help the QA team determine what could be triggering the bug.

This was the only thread I've seen on this. I checked the subreddit and found nothing related there. When the clock is running despite going out of bounds in the 4th quarter, I'd imagine we would get a lot more feedback around this from the community because it would have resulted in a lot more failed challenges from players.