MUT Unable to Process Request...

Product: Madden NFL 20
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID? Metlife stadium
Date/time issue occurred 12/13 and 12/14
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Whenever I tried to go onto MUT it crashes, and when I did get in (1 time) it deleted all solo challenge progress besides 13 stars
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Try and login
What happens when the bug occurs? It says, “cannot connect to servers”
What do you expect to see? Not that
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? Idk
Enter RAM memory size in GB Idk

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