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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Error when accessing sets.

Hi @anthonygt That error can pop up due to various reasons, when you have a moment can you try the following?

  • Check for updates 
  • Restore Licence
  • Try the steps in our Connection and Advance Connection Guides 
  • Open your PS5 NAT Type
  • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
  • Clear your PS4/PS5's cache:  

    • Press and hold the PlayStation button on your controller.   
    • Select "Turn Off PS".   
    • Let the PlayStation fully power down and wait for 30-60 seconds.  
    • Restart the PlayStation.  

2 Replies

  • SilkySmoove32's avatar
    SilkySmoove32
    Rising Traveler
    2 years ago
    @EA_Illium

    I've done all of the above and it doesn't work....HELP!!!

    This has been going on for almost a month

    Platform: PS5
    EA & PSN ID: Silkysmoove32

    Every time I try to access sets is kicks me to the main menu and says "our servers cannot process your request at this time"

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