EA_Kent
Community Manager
6 years agoRe: Madden 20 missing content
Hey @Gooneygoon74.
When you have the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that missing players are not something we're able to investigate here on Answers HQ.
For more details on how you can set up a case with them check out the EA Help site. If you prefer you can also talk with them over Twitter or Facebook as well.
/Kent