Forum Discussion
Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? dusan1432
Date/time issue occurred 25/10/2020; 11AM
What type of issue do you have? Exploit
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Yesterday when trying to play Solo battle (at that moment I had 2 games left), got original Pats roster loaded instead of my MUT roster, after finishing the game got DNF. Today, tried to log in to play my last Solo game, but it shows as I played all the games and my points are locked at 190k. That being said, cause of the issue I am not able to reach the next tear, which unlocks extra pack, more coins as well as WL invitation
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? You tell me...
What happens when the bug occurs? One Solo game DNFd, and another just dissapeared
What do you expect to see? That I am able to play my Solo battles and get my points and rewards
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
nope
EA_Blueberry: Added PC info to title
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? Woadieslayer
Date/time issue occurred 11-22-20. This has happened 5 times this year now
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Look at the threads people have posted. Common issue here!
What happens when the bug occurs? The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What do you expect to see? I expect to receive top 50 rewards or be allowed to play my 13th game.
PS4 Crash Reporting: Please copy the text you put in the crash report here. The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What is the AMD or Nvidia Model Number of your graphics card? N/a
Enter RAM memory size in GB N/a
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? Woadieslayer
Date/time issue occurred 4 previous weeks, but this also happened today on 11-22-20
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After completing the 12th solo battle, the game will not let you select the 13th game. It just says pending rewards and gives you 25 coins for competing the weekly event. I cannot even select the 13th game to choose all madden then start and play the game. This is not even an option. It just ends the event.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? I have made sure to free the reserved space all 4 times this has previously happened. This week, just like the others, I was poised to be top 50 and then this happened. EA has a terrible customer service response and the online people just end the chat and will not let you speak to any managers. I want my rewards or at least my chance to play for them... I'd say EA has taken at least 1.5 million coins from me by allowing this glitch to continue. I want my coins EA! Fix this now! And stop calling this a connection issue.
What happens when the bug occurs? The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What do you expect to see? All of my coins I have been screwed out of for the 5 times thos has happened. I have reported it each time and nothing has ever been given to me for the inconvenience. Tou guys need to make this right for myself and everyone that has has this issue. Of you do not reward my previous weeks of the issue, then so be it, but I either want top 50 rewards this week or to be able to play the 13th game to see where I truly finish.
PS4 Crash Reporting: Please copy the text you put in the crash report here. The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
- ScifiDawg5 years agoSeasoned Novice
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? ScifiDawg
Date/time issue occurred Sunday, November 22, 2020
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug Without any DNFs happening, the 13th game of Solo Battles (SB) is not available to play. After completing the 12th game without a DNF, the Pending Game Results screen appears. You can click on the 13th game; however, the pending game results screen appears again. If you leave SB and re-enter, the challenges are no longer available. This issue has happened to me 4 times since September. Without having the 13th game available to be played hampers your chances to be in the top 100.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? It seems to happen when I play at least the last two games on Sunday after 10:30 AM.
What happens when the bug occurs? After successfully completing the 12th game, the Pending Game Results screen appears prematurely.
What do you expect to see? No Pending Game Results Screen until I play the 13th challenge.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
N/A
- 5 years ago
I also had this happen today. and it happened last week. i have 281260 with 12 games, i would be in the top 50 currently if i get a 13th game.
Product: Madden NFL 21
Platform: PC
Which console generation do you have? PC
What is your gamertag/PSN ID? Ekulizer
Date/time issue occurred last week, but this also happened today on 11-22-20
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After completing the 12th solo battle, the game will not let you select the 13th game. It just says pending rewards and gives you 25 coins for competing the weekly event. I cannot even select the 13th game to choose all madden then start and play the game. This is not even an option. It just ends the event.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? This week, just like the others, I was poised to be top 50 and then this happened. EA has a terrible customer service response and the online people just end the chat and will not let you speak to any managers. I want my rewards or at least my chance to play for them... I'd say EA has taken at least 1.5 million coins from me by allowing this glitch to continue. I want my coins EA! Fix this now! And stop calling this a connection issue.
What happens when the bug occurs? The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What do you expect to see? All of my coins I have been screwed out of for the 2 times thos has happened. I have reported it each time and nothing has ever been given to me for the inconvenience. Tou guys need to make this right for myself and everyone that has has this issue. Of you do not reward my previous weeks of the issue, then so be it, but I either want top 50 rewards this week or to be able to play the 13th game to see where I truly finish.
PS4 Crash Reporting: Please copy the text you put in the crash report here. The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What is the AMD or Nvidia Model Number of your graphics card? Geforce GTX 1060 5gb
Enter RAM memory size in GB: 16 gb.
The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
- 5 years ago
Product: Madden NFL 21
Platform:PC
Which console generation do you have?
What is your gamertag/PSN ID? Ekulizer
Date/time issue occurred 11/22/2020 5:20 pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After completing the 12th solo battle, the game will not let you select the 13th game. It just says pending rewards and gives you 25 coins for competing the weekly event. I cannot even select the 13th game to choose all madden then start and play the game. This is not even an option. It just ends the event.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? This week, just like the others, I was poised to be top 50 and then this happened. EA has a terrible customer service response and the online people just end the chat and will not let you speak to any managers. I want my rewards or at least my chance to play for them... I'd say EA has taken at least 1.5 million coins from me by allowing this glitch to continue. I want my coins EA! Fix this now! And stop calling this a connection issue.
What happens when the bug occurs? The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What do you expect to see? All of my coins I have been screwed out of for the 2 times thos has happened. I have reported it each time and nothing has ever been given to me for the inconvenience. Tou guys need to make this right for myself and everyone that has has this issue. Of you do not reward my previous weeks of the issue, then so be it, but I either want top 50 rewards this week or to be able to play the 13th game to see where I truly finish.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? Geforce GTX 1060 5gb
Enter RAM memory size in GB 16 gb
I also had this happen today. and it happened last week. i have 281260 with 12 games, i would be in the top 50 currently if i get a 13th game.
Product: Madden NFL 21
Platform: PC
Which console generation do you have? PC
What is your gamertag/PSN ID? Ekulizer
Date/time issue occurred last week, but this also happened today on 11-22-20
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug After completing the 12th solo battle, the game will not let you select the 13th game. It just says pending rewards and gives you 25 coins for competing the weekly event. I cannot even select the 13th game to choose all madden then start and play the game. This is not even an option. It just ends the event.
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? This week, just like the others, I was poised to be top 50 and then this happened. EA has a terrible customer service response and the online people just end the chat and will not let you speak to any managers. I want my rewards or at least my chance to play for them... I'd say EA has taken at least 1.5 million coins from me by allowing this glitch to continue. I want my coins EA! Fix this now! And stop calling this a connection issue.
What happens when the bug occurs? The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What do you expect to see? All of my coins I have been screwed out of for the 2 times thos has happened. I have reported it each time and nothing has ever been given to me for the inconvenience. Tou guys need to make this right for myself and everyone that has has this issue. Of you do not reward my previous weeks of the issue, then so be it, but I either want top 50 rewards this week or to be able to play the 13th game to see where I truly finish.
PS4 Crash Reporting: Please copy the text you put in the crash report here. The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
What is the AMD or Nvidia Model Number of your graphics card? Geforce GTX 1060 5gb
Enter RAM memory size in GB: 16 gb.
The event ends immediately after the 12th game is completed. It will not give you the choice to select the 13th game, it just says pending rewards.
- 5 years ago
I finished my 12th game yesterday, with an average above 25500, which was on pace for 30th last week... and when I get out of it, ready to finish the grind, nothing is there... It says I'm done, when I'm not. Thats 600k + at the minimum that is gone, and I can't get back. My WORST solo battle this week was 25000+ points, which was good enough for top 35, and barring my power going out, I was guaranteed these rewards. I even had 3-4 games with 26000+. This is frustrating af, and I dont know if i can risk playing this until a new patch. I've been top 100 solo battles every year most weeks if i decide to play them. Do i get make rights for this? People have been having the same issues and it's very frustrating. This happened yesterday, the game left was the 90 OVR team (I go in ascending OVR), and my average through 12 games was good for 30th place. My PSN is SSJJGOD.
- 5 years ago
bump
- EA_Blueberry5 years ago
Community Admin
@jrj2000 Hey there.
This is part of a known issue our team is investigating. See the thread below for the full details.
https://answers.ea.com/t5/Bug-Reports/Solo-Battles-Glitch-Not-allowed-to-play-last-game-3-weeks-issue/td-p/9652269/page/7
- 5 years ago
I was ranked #22 in Ultimate Team Solo Battles with a “Battle score” of 276,996. I played only 12 games. There are 13 games available every week for every user to play. I clicked onto my 12th game with the 13th game available to play. After completing my 12th game, the screen went into a “Rewards Pending” screen and this screen made it so i lost my opportunity to play my 13th game. I was ranked #22 and i could have made it to #3 on the rankings if i had just played that game and won! But Madden eliminated my opportunity to even play the game. And it was a game against a 77ish ovr opponent too. Does anyone have help for me? I would like to play this game and move up the rankings. This glitch is really upsetting to me
- Neo_Novalis5 years agoHero+
unfortunately, this bug happens to a lot of players (incl. me, see línk below). ☹️ a solution has been promised with the next major update.
Solo Battles Glitch (Not allowed to play last game) 3+ weeks issue. - Answer HQ
- 5 years ago
Was playing solo battles and after my 12th game it wouldn’t let me play my 13th game. Just went away this is on ps5 contacted ea help was told to post here. Am I just screwed ?
- Neo_Novalis5 years agoHero+
unfortunately, this bug happens to a lot of players (incl. me, see línk below). ☹️ a solution has been promised with the next major update.
Solo Battles Glitch (Not allowed to play last game) 3+ weeks issue. - Answer HQ
- 5 years ago
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? Xbox Academics
Date/time issue occurred 12/10/20 11:33 pm
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? Solo Challenges
Summarize your bug In solo battles, I am not able to play the last game, the 13th game. I’m not able to get legend rewards because of this. Simply put, the 13th game is not playable
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Fix the bug and let us be able to play all games
What happens when the bug occurs? Cannot play last game of solo battles
What do you expect to see? A fix ASAP
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Fix this bug please ASAP!!!!
- EA_Blueberry5 years ago
Community Admin
Hey, MUT fans.
A title update was released today to address this issue. I will be closing this thread and asking all inquiries to be directed to this thread below. We will provide further updates there regarding the impact of this issue to players reporting this on these forums.
