Squad Seasons stays on loading screen

Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Romeoo_xxTTV
Date/time issue occurred 9/6/22
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug Whenever I try to play squad seasons, me and my friend both ready up. And it brings us to the black loading screen. The problem is, it just stays on the black loading screen and never puts us in a game. This has been occurring for 3 days now and it is extremely frustrating since I spent so much money on this game. We aren’t able to play squad seasons at all, please fix this it is very irritating.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I’m not sure, but I need the issue fixed. It doesn’t load us into a squad season game, it just stays on the loading screen forever.
What happens when the bug occurs? It just stays on the black loading screen the whole time.
What do you expect to see? I expect to load into a squad seasons game and play
PS4 Crash Reporting: Please copy the text you put in the crash report here. I have a ps5, Whenever I try to play squad seasons, me and my friend both resdy up. And it brings us to the black loading screen. The problem is, it just stays on the black loading screen and never puts us in a game. This has been occurring for 3 days now and it is extremely frustrating since I spent so much money on this game. We aren’t able to play squad seasons at all, please fix this it is very irritating.
What is the AMD or Nvidia Model Number of your graphics card? Not sure
Enter RAM memory size in GB Not sure, I have a ps5

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Whenever I try to play squad seasons, me and my friend both ready up. And it brings us to the black loading screen. The problem is, it just stays on the black loading screen and never puts us in a game. This has been occurring for 3 days now and it is extremely frustrating since I spent so much money on this game. We aren’t able to play squad seasons at all, please fix this it is very irritating.