Unable to download Madden 23 X/S on Xbox Series X

Question

Purchased Madden 23 Madden Edition Series X/S online. When trying to install Madden NFL 23 Xbox Series X/S on my Xbox One X, the installation immediately stops and I get the message "Sorry, this game or app isn’t compatible. Choose something else, or try this game or app on Xbox Series X/S. (0x87e10011)”

I have tried deleting my Local saved data and Reset Console steps that's recommended online, but I still continue to get the same message.

Spoke with Xbox Online support and they said I should be able to install the game on this console type.

Any recommendations or support to offer?

ea_illium · Answer

Hi&nbsp;@ScubaSteve6975&nbsp;To confirm did you purchase Madden through the Xbox store on the console or redeem a code? Also to confirm are you on an insider build of Xbox?

ea_illium · Answer

@ScubaSteve6975  Wanted to check if you were still running into this error?

alxint · Answer

Hey I also have this happening to be but expect I bought mines through the store at Walmart&nbsp;Have you fixed it?

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Unable to download Madden 23 X/S on Xbox Series X

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