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ScubaSteve6975's avatar
ScubaSteve6975
Not applicable
3 years ago

Unable to download Madden 23 X/S on Xbox Series X

Purchased Madden 23 Madden Edition Series X/S online.  When trying to install Madden NFL 23 Xbox Series X/S on my Xbox One X, the installation immediately stops and I get the message "Sorry, this gam...
madden nfl 23
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Hi @ScubaSteve6975 To confirm did you purchase Madden through the Xbox store on the console or redeem a code? Also to confirm are you on an insider build of Xbox?

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